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Seamless to Touchless: Reduce Manual Touchpoints to Resolve Customer Pain Points

Seamless to Touchless: Reduce Manual Touchpoints to Resolve Customer Pain Points

Date of beginning

Thursday, 20 August 2020

Duration

1 day

City

London

Country

Online Event

Contact

Helen Raff

E-Mail

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Expected participants

800

Memo

According to Intelligent Insurer’s Claims 2020 Survey, 86% of respondents say automation is transforming claims, and 58% feel that touchless claims has the greatest potential to drive efficiency. Get to grips with touchless claims and you’ll reap the benefits in terms of an improved customer experience, reduced loss adjustment expenses and faster cycle times. Find out how Zurich, AXA and LV= are achieving this in our webinar, “Seamless to Touchless: Reduce Manual Touchpoints to Resolve Customer Pain Points”, which is sponsored by Tractable. (August 20 at 3pm BST/10am EST) Price:General Admission: GBP 0.0 Speakers: Cyril Steffen, Chief Claims Officer-European Markets, AXA Mike Hall, Director of Property and Liability Claims, LV= Paul Dixon, Head of Claims Proposition and Market Insight, Zurich Liz Ryan, Head of Claims Performance and Insights, Zurich Jan Mohlmann, Engagement Management Director, EMEA, Tractable Claire Churchard, Deputy Editor, Intelligent Insurer (Moderator) Time: 3:00 pm - 4:00 pm