Reuters Events: Pharma Customer Engagement USA 2026

Memo

Today's healthcare customers - from providers, payers, to patients - are more informed and expectant than ever before. Pharma must commit to going above and beyond traditional engagement models to truly deliver value. That means evolving in step with customer expectations, building trust through transparency, and delivering personalized, meaningful experiences at every touchpoint. To succeed, pharma must consolidate internal resources for greater efficiency, strike a balance between patient outcomes and commercial success, and embrace agile, collaborative partnerships with healthcare stakeholders. Most importantly, organizations must harness the power of data - cutting through digital noise to generate insights that drive smarter, faster, and more customer-centric decisions. Pharma Customer Engagement USA 2026 is your opportunity to lead this transformation. Join over 300 senior leaders across Commercial, Marketing, HCP and Patient Engagement, Data, Technology and AI, as they come together to redefine what customer engagement looks like in a value-driven healthcare landscape. Through expert-led sessions, real-world case studies, and interactive discussions, you'll gain the tools and strategies needed to co-create impactful solutions with your customers and exceed their expectations. Whether you're looking to optimize omnichannel strategies, unlock the potential of AI and data, or build trust through authentic engagement, this is the must-attend event to stay ahead of the curve. Don't just keep up - evolve. Join us and lead the change. URL:Tickets: https://go.evvnt.com/3619990-0?pid=5569 Date and Time: Tuesday, 27 October 2026 at 07:30 - Wednesday, 28 October 2026 at 15:30 Venue details: Pennsylvania Convention Center, 1101 Arch Street, Philadelphia, Pennsylvania, 19107, United States Category: Conferences | Science, Health and Medicine | Pharmaceuticals Prices:Super Early Bird Rate (End User) (rate ends 24/07/2026): USD 1299.00,Early Bird Rate (End User) (rate ends 28/08/2026): USD 1499.00,Standard Rate (End User) (rate ends 02/10/2026): USD 1699.00,Late Rate (End User): USD 1999.00,Super Early Bird Rate (Vendor) (rate ends 24/07/2026): USD 3199.00,Early Bird Rate (Vendor) (rate ends 28/08/2026): USD 3199.00,Standard Rate (Vendor) (rate ends 02/10/2026): USD 3699.00,Late Rate (Vendor): USD 3999.00 Speakers: Todd Marcero, SVP, Head of Customer Engagement, Genentech, Silvi Haldipur, Head of Customer Experience Strategy and Human Centered Design, Novo Nordisk, Kathryn Hayward, Senior Vice President, US Pharma Business Unit, Merck, Jill Shull Gildroy, Executive Director, RLT Business Excellence, Novartis , Vasu Vats, Global Franchise Lead, Inflammation and Immunology, Pfizer, Anthea Cherednichenko, Vice President, Franchise Lead - Hematology and Transplant, Rare Disease Business Unit, Takeda