Future of Utilities Summit 2022 | 21-22 November | Business Design Centre, London

Memo

Now in it's 32nd year, by uniting the energy and water sector, Future of Utilities Summit is where the ordinary is challenged, collaboration is championed and innovation comes to life. Be part of the conversation and take on the greatest challenges together. "Future of Utilities Summit is always a highlight of the calendar: interesting, insightful speakers and great debate. Highly recommend." Michael Lewis, Chief Executive Officer, E.ON UK "A thought-provoking and engaging conference with great input from all of the important players." Basil Scarsella, Chief Executive Officer, UK Power Networks Plenty of networkingDedicated networking breaks, exclusive hospitality opportunities, and new for 2022: intimate workshopping sessions to help you connect and reconnect with key business contacts. Shaped by senior leaders2022's got 12 hours of content sessions curated by our high-calibre advisory board of senior utilities leaders – find out what's troubling board-level executives first-hand. Impactful, interactive formatsWith keynotes, interviews, panels, case studies and fireside chats; key takeaways at Future of Utilities Summit will be frequent, engaging, and digestible. Inspirational speakersLearn from the industry's most senior innovators with C-Suite executives from OVO, National Grid, and Northumbrian Water taking prominent keynotes throughout a packed agenda featuring 100+ leading speakers. Hot topics Electric VehiclesDevelop your winning strategies for succeeding in the emerging EV ecosystem by hearing how to develop exciting new products and slick customer messaging. Energy CrisisIt's time to rebuild an energy market that works for everyone, take stock of momentous change and navigate sector recovery in the long and short term. Net ZeroFrom preparing the network for rising demand, developing new products and bringing the customer on the journey, hear how to level-up your roadmap to 2050. Network DigitalisationHear how to embed smart innovation across the network, take a more predictive approach to asset maintenance and adapt operations to suit this hyper-digitalised future. HeatFrom the future of heat pumps and ensuring the right solution for the right home, to getting costs down across the supply chain, come together to develop the road map for green heat. CustomerFrom times of crisis to everyday needs, it's a pivotal time for the sector to foster resilient CX strategies. Whether it's supporting vulnerable customers, adding value to every touch point or serving the business market, there's something for every CX professional. "If we are to be leaders in innovation, we must be unafraid of collaboration, sharing knowledge and being challenged. This conference prompts and provokes these opportunities. With strong audience engagement and networking added in, the conversations started here could be the beginning of the next major innovation to benefit our customers and businesses." Heidi Mottram, CEO, Northumbrian Water "Future of Utilities events are always must-dos. With excellent speakers and great debates, they're a key part of my calendar" Greg Jackson, CEO, Octopus Energy   Prices:Standard: GBP 1595.00,Energy and Water Companies: GBP 1095.00   Venue details: Business Design Centre, 52 Upper St, London, N1 0QH, United Kingdom   Speakers: Keith Anderson, CEO, Scottish Power, Michael Lewis, CEO, E.ON UK, Basil Scarsella, CEO, UK Power Networks, Douglas Millian, CEO, Scottish Water, Heidi Mottram, CEO, Northumbrian Water, Katy Taylor, Chief Customer Officer, Southern Water, Nikki Flanders, Managing Director, UK and I, SSE Energy Solutions, David Black, CEO, Ofwat, Jonathan Brearley, Chief Executive, Ofgem, Chris Norbury, Chief People Officer, E.ON UK, Rebecca Dibb-Simkin, Chief Product Officer, Octopus Energy, Richard Price, Chief Operating Officer, Bristol Water, Paul Spence, Director of Strategy and Corporate Affairs, EDF, Claire Miller, Director of Technology and Innovation, Octopus Electric Vehicles, Natasha Hodbay, Group Policy and Regulation Director, Shell Energy, Julia Diggs, Director, People Experience, OVO, David Moon, Director of Asset Investment, Cadent Gas, Jose Davila, Director of Strategy, Regulation and Transformation, E.ON UK, Toby Willison, Chief Evironment and Sustainability Officer, Southern Water, Jo Mayes, Director of Customer Services, Business Stream, Barry Hatton, Director of Asset Management, UK Power Networks, Helen Wakeham, Deputy Director of Water Quality, Groundwater and Contaminated Land, Environment Agency, Tara Deshpande, Clean Heat Directorate, BEIS, Claire Yeates, Director, Waterscan   Date and Time: On Monday November 21, 2022 at 9:00 am to Tuesday November 22, 2022 at 6:00 pm