Learn from the Mayo Clinic Patient and Visitor Conduct program and other featured experts about Mayo's journey and current processes to address patient and visitor behavior challenges ranging from microaggressions to egregious misconduct. Each Forum session includes a case study and time for questions and answers. Questions will also be collected throughout the day to direct a robust wrap-up discussion held in the final session. Relevant Mayo Clinic policies will also be shared with all participants. Forum content is relevant for all health care settings. Prices:M.D., D.O., Ph.D.: USD 199.0,Resident, NP, PA, Nurse, Health Care Executives, Allied Health: USD 149.0 Speakers: Dr. Anjali Bhagra, Sharonne N. Hayes, M.D., David M. Nestler, M.D. Time: 10:30 - 15:15