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Deploy Technology to Streamline Claims and Underwriting, Enhance the CX

Deploy Technology to Streamline Claims and Underwriting, Enhance the CX

Date of beginning

Wednesday, 17 June 2020


1 day


Online, Event




Helen Raff


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Expected participants



The challenge remains how to utilise technology to enable efficient underwriting and accelerated claims management and in turn, provide a smoother customer journey to reduce customer query response times from days to seconds. But it's a big ask - so how do you achieve this? Help is at hand. Intelligent Insurer has gathered senior claims and underwriting experts, from AXA, Allianz and Appian to provide insight on what technologies are transforming the claims and underwriting space and how their digital transformation journey is going so far. In this one-hour free webinar (sponsored by Appian) you'll hear how to: Build a strategy to drive innovation: Invest strategically in technology to streamline claims and underwriting and create hyper-efficient workflows with limited resourcesCreate a superior employee experience: Reallocate your claims teams to focus on complex claims to maximise human efficiencies and provide true job satisfactionTransform the customer journey: Find the perfect balance between automation and personalisationTurn innovation into a competitive edge: Foster a culture of innovation capable of harnessing multiple technologies to dynamically meet your customer's needsLearn lessons on what's worked - and what hasn't - and build the confidence to take risks to make a positive change in your claims department Time: 14:00 to 15:00 Price:General Admission: GBP 0.0 Speakers: Brent Hoffman, Global Head of Claims, AXA XL Jeremy Trott, Head of Operations, Claims, Allianz Gijsbert Cox, Industry Leader, Insurance Europe, Appian