CX Singapore 2018

Memo

The next generation of CX innovators are stepping up to play a bigger game: To become the primary driver of growth for their brands and companies. How? By using the insights derived from deep customer understanding not just to refine current products and services, or improve existing customer journeys, but to discover completely new business opportunities, expand customer relationships into new verticals, and explosively grow revenues. Join us in August to explore this critical connection: How CX strategies must lead, not follow, business strategies, and how employee experience drives execution on customer experience. Attendees will be equipped with actionable insights and recommended toolsets to expand their existing CX strategy -- from the delivery of exceptional customer experiences toward the new opportunities that CX leadership can deliver. URL:Tickets: https://go.evvnt.com/245750-0?pid=5569 Speakers: Mike Power, Managing Director, Chief Operating Officer, Group Technology And Operations, DBS Bank, Jefferson Wong, Global Director Process And IT, Innovation And Digital Strategy, Volvo Construction Equipment Time: 9:00 am to 6:30 pm Venue Details: Marina Mandarin, 6 Raffles Boulevard, Singapore, 039594, Singapore