Chief Customer Officer Sydney Conference

Memo

Connecting You to What's Next in CX Customers now expect a certain level of experience as they move throughout their day: Fast, frictionless, personalised. Companies are no longer just competing with their competitors, but with the likes of Uber and Amazon, to deliver brilliant customer experiences. Boasting Australia's largest ever line up of C-suite customer executives, Chief Customer Officer Sydney is back for 2019 taking you through the strategic roadmap for the new age of customer experience. The key questions for this year include: - How do you emotionally connect with customers in a highly digitised world? - How does your customer strategy fully integrate with the rest of the organisation?- How do you reach the next level of brand loyalty and love? 2019 Key Themes:- Frictionless customer centricity- Hyper-personalisation- Digital CX- Data and Insights - Employee Experience   Date and Time: On Tuesday October 22, 2019 at 8:00 am (ends Wednesday October 23, 2019 at 6:00 pm) Venue Details: Dockside, Cockle Bay Wharf, The Balcony Level, Cockle Bay Wharf 201 Sussex Street, Darling Harbour, 2000, Australia