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Automotive Aftermarket - Jointly shaping the digital future

Automotive Aftermarket - Jointly shaping the digital future

Date of beginning

Thursday, 14 November 2019


2 days






Jörg Wiedenhöft


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The transformation of the automotive Aftersales business leads to both opportunities and risks: Growth potential is shifting and new competitors, technologies and markets are changing the industry. We will therefore discuss which strategies and business models are needed for the future of the automotive aftermarket. This conference by Handelsblatt — Germany‘s leading business newspaper — provides an independent platform to exchange experiences and visions. We offer exclusive insights and bring the leading companies together. TOPICSNEW REQUIREMENTS IN THE AUTOMOTIVE AFTERMARKET DUE TO NEW TECHNOLOGIES:- Connected- Autonomous- Shared- Electric STRUCTURAL CHANGES:- Ecosystems- Cooperation and consolidation- New competitors and markets (e.g. China)- Innovative strategies and new business models CHANGING CUSTOMER NEEDS AND CUSTOMER INTERACTION:- Digitalization- E-commerce-Big data