The 15th Int'l Conference on Management and Service Science(MASS 2025)

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The 15th Int'l Conference on Management and Service Science(MASS 2025)Oct. 24-26, 2025 Xiamen, ChinaWebsite：https://www.academicx.org/MASS/2025/Website：Oct. 24-26, 2025Date：Xiamen, ChinaEmail：This email address is being protected from spambots. You need JavaScript enabled to view it.: CNKI and Google Scholar🌏 Conference BackgroundThe 15th Int'l Conference on Management and Service Science (MASS 2025) will be held during Oct. 24-26, 2025 in Xiamen, China. This Conference will cover issues on Management and Service Science. The aim of MASS 2025 is to provide a stage for researchers, engineers, academicians as well as industrial professionals from all over the world to present their latest research results and advanced research methods.📝 Call For PapersThe 15th Int'l Conference on Management and Service Science (MASS 2025) will be held during October 24-26, 2025 in Xiamen, China. You are invited to submit papers and participate in our academic exchange.(The conference is soliciting state-of-the-art research papers in the following areas of interest:)Artificial Intelligence in Service ManagementService Innovation and DesignDigital Transformation in Service IndustriesSustainable Service ManagementHuman-Centered Service DesignService Quality and Customer SatisfactionData-Driven ManagementCloud Computing for Service DeliveryServitization of ManufacturingCrisis Management in ServicesE-commerce and Online ServicesE-GovernmentCustomer Relationship Management (CRM)Robotics and Automation in ServicesSupply Chain Management in ServicesEmployee Experience and EngagementService Operations ManagementOmnichannel Service DeliverySocial Media in Service ManagementEthical and Inclusive Service PracticesKnowledge Management in ServicesBlockchain in Service ManagementGig Economy and On-Demand ServicesExperience EconomyVirtual Reality (VR) and Augmented Reality (AR) in ServicesCybersecurity in Service Management📚 Publication and PresentationPublication: All the accepted papers will be published by a peer-reviewed open access journal that can ensure the widest dissemination of your published work. For more information, please contact us (This email address is being protected from spambots. You need JavaScript enabled to view it.).Index: CNKI and Google ScholarNote: 1. Manuscripts should be submitted by one of the authors of the manuscript through the online registration/submission system or official email.2. If you want to present your research results but do NOT wish to publish a paper, you may simply submit an Abstract only.3. All manuscripts are expected to be prepared as a single PDF or MS Word document with the complete text, references, tables and figures included. Any revised manuscripts prepared for publication should be sent as a single editable Word document. LaTex paper is also acceptable for publication, but it should be in PDF for review first.4. Please click Template for Manuscripts button to download the Full Paper template and prepare your article according to it. The full length of one paper is suggested to be about 15 pages (within the template format with all tables, figures and references). If your paper is over 20 pages, you will be kindly requested to pay for extra pages fees.5. The simple Abstract submission should include the title, contents, keywords, authors names, affiliations and emails. The length is suggested to be controlled within 1 page and no more than 2 pages.6. You will receive the review results within 5-7 working days after submission. If you do not get any notification within the time limit, please contact us as soon as possible.7. You are welcome to submit papers in Chinese and please contact us for more details.Template for Manuscripts🕒 ProgramDate TimeOct. 24 10:00-18:00 RegistrationOct. 25 8:30-12:00 Invited Speech Session12:00-14:00 Conference lunch14:00-18:00 Invited Speech Session18:00-19:30 Conference dinnerOct. 26 8:30-12:00 Technical Session12:00-14:00 Conference lunchOct. 27 One Day Tour(at own expense)📍 Attendance Methods1.Regular Attendance ( No Submission Required )You're also welcome to attend our conference (without submitting full paper or abstract)2.Abstract submissionSubmit abstract ( Regular Attendance + Abstract + Presentation )You are welcome to submit abstract for oral presentation or poster presentation.3. Full Paper submissionSubmit full paper ( Regular Attendance + Paper Publication + Presentation )You are invited to submit papers and participate in our academic exchange. One author will be invited to make an oral presentation and the paper will be published by peer-reviewed open access journal.📞 Contact UsEmail: This email address is being protected from spambots. You need JavaScript enabled to view it.: 0086 18672346485Tel: +86 18672346485QQ: 1349406763WeChat: 18672346485, 3025797047Official Account: Academic Communications