Railway Customer Information 2019 Conference, London, UK

Memo

MEETING CUSTOMER EXPECTATIONS WITH ACCURATE, CONSISTENT, REAL-TIME INFORMATION Railway Customer Information 2019 is a conference for TOCs, infrastructure managers and leading industry organisations involved in the provision of customer and passenger information. Our shared objective is to ensure the access of accurate, real-time information that is consistent across all touch points, and to ensure the railway experience is competitive against alternative transport methods. You’ll hear how to integrate systems, manage control rooms and create a customer-first culture to ensure your delivery of information aligns with customer expectations. At a time when many railway employees and customers are frustrated by the snail-pace rate of change, it’s critical that the industry works together to compete with the improvements of alternative transport options. This conference is a platform to collaborate, share best practices and act as a catalyst for the delivery of accurate, consistent, real-time information. Join us to help drive change! 5 Reasons to Attend:Delivered by the People Doing it,Intimate and Personal Insights,Focused on the Most Pressing Challenges,Ambitious but Practical,We Believe Change Can Happen. "This was one of the best conferences I have ever attended. The material was extremely thought provoking and relevant."Past Hanson Wade Attendee. "This was a great reminder that other companies are going through the same things we are. The benefit of learning from these companies is that all of us do not have to make the same mistakes, we can continuously improve together."Past Hanson Wade Attendee. "This seminar was more about showing what you have learned and help others get there as well. Very well done."Past Hanson Wade Attendee. URLs: Tickets https://go.evvnt.com/387642-1?pid=5569,Brochure https://go.evvnt.com/387642-3?pid=5569. Price:2 Day Conference: GBP 1399.0. Time: 7:00 am to 5:00 pm. Venue details: Park Plaza London Riverbank, 18 Albert Embankment, London, SE1 7TJ, United Kingdom.