Thanks to rapidly accelerating digital behaviours, organizations need data-driven insights and solutions that create a complete 360-degree view of their customers. To stay ahead of your competition, businesses must now satisfy customers on multiple touchpoints - anytime, anywhere. Join senior leaders from, EXL Service, Etraveli, Stanley Black and Decker, Unum to discuss how businesses can: . Deliver frictionless resolution. Enhance their employee experience. Move their CX from automation to prediction. Create journeys that are seamless across all channels. Get ahead of CX trends that will significantly impact CX in 2022 and beyond Price:Free: USD 0.00 Speakers: Shashank Verma - Head of Customer Experience - Digital at EXL, Pia Vemmelund - Chief Customer Officer at Etraveli , Dora Clements - Vice President of Digital Transformation at Unum, Orlando Gadea - Global CX Transformation at Stanley Black and Decker, Matthew Paris (Moderator) - VP and Head of Sales Engineering Category: Conferences | Business and Economics | Management | Call Centre and Customer Management Date and Time: 7th June 2022 at 10:00 am to 10:45 am Venue details: Virtual Event, United States