Within this session, we are going to look at research methods online and offline, the right questions to ask from your existing or future customer and build a customer persona complete with motivations, hopes, interests, problems and gains. All invaluable for building a relevant brand and picking the right channels to talk about it.Outline of the workshop:IntroductionsWhat is a persona?Segmentation – ExerciseResearch tools onlineProvisional persona – ExerciseBreakInterview practice in groups URL: Tickets: https://go.evvnt.com/239469-0?pid=5569 Speaker: Orsi Toth Time: 12:00 pm to 2:00 pm Venue details: Regus - London, Lewisham Riverdale, 1st floor, Romer House, 132 Lewisham High Street, London, SE13 6EE, United Kingdom